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Account deletion requests and general enquiries for Bus Link apps.
Account Deletion
You can delete your account anytime using either method below.
Recommended: Use the in-app deletion feature for instant account removal. The external email method below is available if you no longer have access to the app.
Driver Bus Link Driver App
Method 1: In-App Deletion (Recommended)
- Open the Bus Link Driver app and Log in to your account
- Go to Profile → Delete Account
- Confirm your request
- You will be logged out immediately and cannot log in again
Method 2: Email Request (Alternative)
If you cannot access the app, send an email to:
- Email: cs@dynacle.com.sg
- Subject:
Delete My Account - Driver - Include: Your registered phone number/email and full name
What Happens After Deletion
- Your account is deactivated immediately and you will no longer be able to log in
- Your personal data will be permanently deleted within 30 days
- Some transaction records may be retained where required by law or audit compliance
- Email requests are typically acknowledged within 3 business days
Operator Bus Link Operator App
Method 1: In-App Deletion (Recommended)
- Open the Bus Link Operator app and Log into your account
- Go to My Profile → Delete Account
- Confirm your request
- You will be logged out immediately and cannot log in again
Method 2: Email Request (Alternative)
If you cannot access the app, send an email to:
- Email: cs@dynacle.com.sg
- Subject:
Delete My Account - Operator - Include: Your registered phone number/email and company/organization name
What Happens After Deletion
- Your account is deactivated immediately and you will no longer be able to log in
- Your personal data will be permanently deleted within 30 days
- Some transaction records may be retained where required by law or audit compliance
- Email requests are typically acknowledged within 3 business days
General Enquiries
For charter services, sales, and website enquiries.